How we Added $ 131K to net income of PAPA JOHN'S franchisee in 4 months
The company's 2 main objectives before the connection to RocketData:
1. To improve its online presence with accurate information on every restaurant in order to have more sales prospects, visibility online and foot traffic.
2. To optimize its reputation management collecting all the online reviews , as well as immediate responding without authorization on multiple resources.
IN 4 MONTHS
HOW MANY TIMES USERS HAVE FOUND LISTINGS IN GOOGLE SEARCH OR MAPS BEFORE AND AFTER ROCKETDATA
THE NUMBER OF USERS' TARGET ACTIONS WITH THE COMPANY LISTINGS DURING 4 MONTHS AFTER ROCKETDATA LAUNCH
COMPANY REVIEWS PROCESSING AFTER ROCKETDATA LAUNCH
OVERALL PAPA JOHN'S STATS AFTER ROCKETDATA LAUNCH
1. "We find ROCKETDATA a tremendously time-saving service. Previously we planned to split the load of fast review search and processing between the marketing department. Now this is not necessary as we are alerted of all new reviews instantly and are empowered to answer to any directly from a single dashboard.
2. Review data we receive suits perfectly our product and service quality control. We are able to resolve customers' issues and process all the reviews in less than 24 hours, which often turns first-time-visitors into regulars.
3. RocketData allows us to rate our restaurant management in terms of customer-friendly rate."
Julia Matrosova, CMO "Papa John's" Belarus
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